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OpenFortress : SupportSupport issues related to OpenFortress products and services.
RSS 2.0 news feed for this weblog I see patterns in the codes!Posted on Mon, 19 Jun 2006, 11:24. Do you see patterns in the Sesame codes? That's only human. How do I replace batteries in the offline reader?Posted on Fri, 05 May 2006, 10:45. The advantage of an offline reader is complete isolation from virusses and spyware in your everyday PC. The disadvantage is that you will have to replace batteries every now and then. How can there be no transaction if Sesame confirmed?Posted on Thu, 04 May 2006, 16:08. In some situations, Sesame confirmation codes are approved, but there is no transaction related to the confirmation. How can that happen? What is swallowing of a Sesame confirmation code?Posted on Tue, 02 May 2006, 11:08. If a Sesame code is swallowed, it cannot be used again. It was basically a good code, but some other part of the transaction failed. What do the result codes in the card logs mean?Posted on Tue, 02 May 2006, 10:49. In listings of card logs, there are a few result codes that indicate how the card's input was used in the action. Ideally, the only events shown are confirmations. What happens if I remove the last Sesame card?Posted on Fri, 28 Apr 2006, 15:57. You can add and remove Sesame cards from your account anytime, provided that you present the proper credentials needed for that action. Removing the last Sesame card is in no way special. Why must I enter a second confirmation code?Posted on Fri, 28 Apr 2006, 15:36. Sometimes the server will request that you enter a second confirmation code. This can happen if something goes wrong. What if I enter a wrong confirmation code?Posted on Fri, 28 Apr 2006, 15:24. You only get one chance to enter each proper Sesame confirmation code. What happens if you accidentally mistype? Can I restrict to multiple-person confirmations?Posted on Fri, 28 Apr 2006, 15:03. Sesame cards restrict transactions so that only the holder of a physical smart card can confirm them. In some situations, it is interesting to constrain even further. It is possible to demand multiple-person confirmations, for example. Can I have an extra card for backup?Posted on Fri, 28 Apr 2006, 14:43. Sesame cards are an extra protection, but if you loose them it also means that you are locked out. But you don't have to wait for backup administrative procedures. What is this "Honest Finder" note on the back?Posted on Fri, 28 Apr 2006, 11:55. Some cards have an additional service supported on the back. The "Honest Finder" instruction on the back implements an optional lost+found service. Is a card better than a token?Posted on Fri, 28 Apr 2006, 11:45. Security solutions can be based on a smart card or a token. Technically, these solutions are very much alike. Why does Sesame work with a card? Why is there no PIN?Posted on Fri, 28 Apr 2006, 11:37. For the Sesame solution, we have decided to avoid asking a PIN before giving the confirmation codes. This is why. What if the Sesame card and server get out of sync?Posted on Fri, 28 Apr 2006, 11:22. If the card is used while the server is unaware of it, or when the server thinks the card is used while in reality it is not, the card and the server loose sync. The server expects other codes than the card provides. Here's what to do. How to use a Sesame card in practice?Posted on Fri, 28 Apr 2006, 11:03. Is it hard to use a Sesame card, is the setup complicated, and how secure is it? How can Sesame cards protect gold from Ali Baba?Posted on Thu, 20 Apr 2006, 15:58. A professional account must be available at all times, but proper protection is also important. Security and accessibility are sometimes conflicting requirements, but Sesame can solve that. |
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